Franklin, TN – May 15th, 2022 - Fluid Pay, LLC. has launched support on TSYS for Health Savings Accounts (HSA), Flexible Spending Accounts (FSA), and Interactive Voice Response (IVR). Fluid Pay also is currently the only gateway to support HSA – Card Not Present.

What is IVR?

IVR stands Interactive Voice Recognition. IVR is an automated phone system technology that allows incoming callers to access information via a voice response system of pre-recorded messages without having to speak to an agent. Users can also utilize options via the keypad.

Some advantages of IVR:

  • Allows users to complete the payment simply with no errors.
  • Enables multiple payment methods such as credit/debit cards, and online banking.
  • Does not need internet connectivity. Process can be completed simply by following voice prompts and instructions played by the IVR system.
  • User-friendly environment with a choice of language to make it readily and easily accessible.
  • Runs 24/7/365
  • Will propose multiple data integrations

The same HSA/FSA support extends across the rest of the gateway too — from the Virtual Terminal for call-center merchants to hosted pay-now pages and recurring billing for subscription medical and pharmacy spend.

About Fluid Pay, LLC.

Fluid Pay™ was founded in 2017 and has been a Level 1 PCI DSS Service Provider since 2019. The platform is a partner-only payment gateway built for ISOs, agent groups, ISVs, and software platforms across the United States.

Fluid Pay does not board merchants directly. Partners do. The platform exists to give those partners the gateway, vault, fraud controls, recurring billing, and terminal support they need to run a payments program on their own brand.

The non-compete is the only model we operate, and it has not changed since 2017.

Related Fluid Pay® products

Built into the gateway. These are the products this article touches.

  • **Simple Payments
    A drop-in pay-now button for merchants who don't have a dev team. Hosted, branded, on a custom URL — set up in minutes from the gateway.
  • **Virtual Terminal
    A virtual terminal your call-center merchants will actually use. Cards and ACH from any browser, with vault, hotkeys, surcharging, and split payments built in.
  • **Recurring Billing
    A recurring billing engine that doesn't churn on expired cards. Adaptive retries, dunning, and account updater on one API — for the SaaS, services, and membership merchants in your portfolio.